Communication and Refunds:
- We will notify you if any part of your order is canceled or additional information is needed.
If we cannot process your order within 7 working days, a refund will be initiated and resolved depending on the bank's resolution period.
Cancellation of Unprocessed Orders:
If a cancellation request is received before the order is processed/approved, we will cancel the order and refund the full amount.
Discouragement of Post-Processing Cancellations:
We prioritize efficient order processing and discourage cancellations after order processing.
Charges for Cancellation/Returns:
- A ₹50 deduction will be applied for cancellations or returns of orders that have left the warehouse.
Cash on Delivery (COD) orders will have a specified shipping charge limit mentioned during checkout.
For assistance, contact info@MtoC.in or WhatsApp us at +91 80155 64202. We are here to help!